ABOUT · CAPTAIN PLUMBER · SINCE 2020

A real plumber. A real phone. Real work.

Licensed. Insured. Red-Seal certified. Built in Kelowna for the Okanagan. The truck pulls up when we say it will, the price is the price, the work is the work.

5+
Years on the trade
1,800+
Households served
3,500+
Jobs completed
60min
Emergency response
Captain Plumber service van in Kelowna
Trusted since2020
Our story

Trained in Kelowna, Built for the Okanagan.

Captain Plumber started right here in Kelowna, where Nassim cut his teeth on the trade — home retrofits, restaurant code work, cold-snap emergencies. The kind of varied, high-volume work that builds a plumber's hands.

From day one the goal was simple: be the plumber the Okanagan needed — one who'd actually answer the phone. No after-hours fees. No "we'll send someone Tuesday." Real dispatch, real techs, real work.

Five years in and 2020 feels a long time ago. We've built a small team, a fleet that knows every back road from Westbank to Winfield, and a customer list that mostly comes from word of mouth.

(778) 721-8000Book online →
How we work

Three things we don't compromise on.

01

Integrity

Price written down before any tool comes out of the bag. No surprises on the invoice, no quiet upcharges, no "while we're in there".

02

Craft

Red-Seal trained. Right-sized parts. Drop sheets down. We fix it the way we'd fix our own house — because half of us live in this town.

03

Service

Real person on the phone, 24/7 for emergencies, no overtime fees, photo record at the end. The kind of service we wish we got from contractors.

The team

Small crew. Big standards.

Nassim Boulfred

Nassim Boulfred

Master Plumber · Owner

Trained in Kelowna, plumbing since his early twenties. Founded Captain Plumber to bring a hands-on, no-overtime trade ethic to the Okanagan.

Red Seal CertifiedGas Class BBackflow Certified
Amenda El-Khoury

Amenda El-Khoury

Operations Manager

Keeps the dispatch board running. The voice you hear when you call, the calendar that gets the truck to your door.

Business OpsCustomer Care
Service area

Eight towns. One phone line.

Proudly serving the entire Okanagan corridor — same techs, same rates, same response time.

Kelowna West Kelowna Lake Country Peachland Vernon Penticton Summerland Winfield
Ready when you are

Need a plumber you can trust?

Call the desk and a real person picks up. No phone tree. No callback queue. We log the job and route the truck.

Tap to call(778) 721-8000

Licensed · Insured · Red Seal · TSBC #LIC-00214957

CALL NOW · 24/7(778) 721-8000