Integrity
Price written down before any tool comes out of the bag. No surprises on the invoice, no quiet upcharges, no "while we're in there".
Licensed. Insured. Red-Seal certified. Built in Kelowna for the Okanagan. The truck pulls up when we say it will, the price is the price, the work is the work.
Captain Plumber started right here in Kelowna, where Nassim cut his teeth on the trade — home retrofits, restaurant code work, cold-snap emergencies. The kind of varied, high-volume work that builds a plumber's hands.
From day one the goal was simple: be the plumber the Okanagan needed — one who'd actually answer the phone. No after-hours fees. No "we'll send someone Tuesday." Real dispatch, real techs, real work.
Five years in and 2020 feels a long time ago. We've built a small team, a fleet that knows every back road from Westbank to Winfield, and a customer list that mostly comes from word of mouth.
Price written down before any tool comes out of the bag. No surprises on the invoice, no quiet upcharges, no "while we're in there".
Red-Seal trained. Right-sized parts. Drop sheets down. We fix it the way we'd fix our own house — because half of us live in this town.
Real person on the phone, 24/7 for emergencies, no overtime fees, photo record at the end. The kind of service we wish we got from contractors.

Master Plumber · Owner
Trained in Kelowna, plumbing since his early twenties. Founded Captain Plumber to bring a hands-on, no-overtime trade ethic to the Okanagan.

Operations Manager
Keeps the dispatch board running. The voice you hear when you call, the calendar that gets the truck to your door.
Proudly serving the entire Okanagan corridor — same techs, same rates, same response time.
Call the desk and a real person picks up. No phone tree. No callback queue. We log the job and route the truck.
Tap to call(778) 721-8000