Burst Pipe Repair
Immediate response. We stop the flooding and prevent mold.
Response: 30-60 min. Repairs or replaces the damaged section, tests for leaks before leaving.
ON CALL · KELOWNA
24/7 Emergency Plumber in Kelowna
Need a plumber NOW? We respond in 60 minutes or less. No overtime charges. Available 24/7/365.
- Red Seal Certified
- Licensed & Insured
- 5.0 on Google
- 60-min response
Licensed & Insured
24/7 Available
5-Star Reviews
Free Estimates
Common plumbing emergencies
Our trucks are fully stocked to fix most emergencies on the first visit. Here are the calls we get most often.
Sewer Backup
Emergency sewer line clearing and repair.
Response: 30-60 min. Hydro-jetting + HD camera to find the cause and prevent recurrence.
Water Heater Failure
No hot water? Leaking tank?
Response: 60 min. Repair or replace same-day, gas, tankless, etc. Even in winter.
Gas Line Leaks
Evacuate and call us immediately.
Response: IMMEDIATE. Certified gas fitters with detection equipment respond fastest.
Flooding & Water Damage
Major leak? We stop the water and begin damage control.
Response: 30-60 min. Locate source, shut down system, contain damage.
Frozen Pipe Thawing
Safe thawing before pipes burst.
Response: 60 min. Never open flames. Plus insulation to prevent recurrence.
Eight reasons we get the call.
- 60-minute guaranteed response time
- Available 24 hours a day, 7 days a week
- No overtime or holiday charges
- Licensed & insured emergency plumbers
- Fully stocked emergency vehicles
- Upfront pricing before we start
- 100% satisfaction guarantee
- Serving all of Kelowna & area
Emergency guarantee
If we can't fix your plumbing emergency, you don't pay. That's our promise.
What to do right now.
Burst pipe
- Shut off main water valve
- Turn off gas water heater
- Open faucets to drain pipes
- Move valuables away from water
Sewer backup
- Stop using all water in the home
- Don't flush toilets
- Keep children and pets away
- Avoid contact with sewage
Gas leak
- EVACUATE immediately
- Don't touch lights or electronics
- Call the gas company and us from outside
- Don't re-enter until cleared
Water heater leak
- Turn off power or gas to the heater
- Shut off water supply to the unit
- Place towels around leaks
- Don't attempt DIY repairs
Frequently asked.
How fast can you respond to a plumbing emergency in Kelowna?
We guarantee arrival within 60 minutes for emergency calls in Kelowna and surrounding areas. Our emergency response team is on standby 24/7, including weekends and holidays.
What qualifies as a plumbing emergency?
Burst pipes, severe leaks, sewer backups, no hot water in winter, gas leaks, flooding, and any plumbing issue causing property damage or safety hazards qualify as emergencies.
Do you charge extra for emergency service?
No hidden fees. We charge fair, transparent rates for emergency service with NO overtime charges, NO holiday fees, and NO surprise costs. You'll know the price before we start work.
Are your emergency plumbers available on holidays?
Yes — 24/7/365 including Christmas, New Year's, and all holidays. Plumbing emergencies don't wait for business hours, and neither do we.
Do you have a 24-hour plumber I can call right now?
Yes. Our 24/7 plumber service answers calls around the clock. Call (778) 721-8000 any time — 2 AM, Sunday morning, or Christmas Eve — and a real person will answer and dispatch a plumber.
Is your 24/7 plumber service available in West Kelowna?
Yes. Our 24/7 emergency plumber covers all of Kelowna, West Kelowna, Lake Country, Peachland, and surrounding areas. Same fast response, same fair rates.
DISPATCH OPEN · RIGHT NOW
Ready to book 24/7 emergency plumbing service?
Call the Captain.
24/7 · NO OVERTIME(778) 721-8000Or email service@captainplumber.ca