DIAGNOSE · REPAIR · WARRANTY

A running toilet is usually caused by a worn flapper, faulty fill valve, or high float setting. It wastes 750+ litres per day. Captain Plumber repairs running toilets same-day.

Running Toilet? Stop the Waste.

A running toilet wastes hundreds of litres daily. We fix it fast with same-day service.

Same-day response Upfront pricing Red Seal certified No overtime fees
4 likely causes

Why Is Your Toilet Running?

Cause: Worn Flapper

Fix: Replace the rubber flapper valve — the most common cause of running toilets.

Cause: Faulty Fill Valve

Fix: Replace the fill valve assembly to stop the toilet from continuously refilling.

Cause: Float Set Too High

Fix: Adjust or replace the float so the tank stops filling at the correct water level.

Cause: Cracked Overflow Tube

Fix: Replace the overflow tube to prevent water from constantly draining into the bowl.

Word of mouth

100% 5-Star Reviews on Google.

(42+ reviews)

Our customers consistently rate us 5 stars for our exceptional plumbing services, reliability, and professionalism.

Nas was terrific and the work was top notch. I have a new kitchen tap, the drains work properly and I have plenty of hot water thanks to the newly installed hot water tank. Came next day to fix the tap and drains and was three days early for the hot water tank.

Marion DixonKelowna, BC · a month agoGoogle

We recently contacted Captain Plumber with some plumbing issues we were experiencing. From replacing faucets, to a main waterline repair, Nassim has been a blessing. The service we received was outstanding. Nas is extremely knowledgeable.

Maureen HannayKelowna, BC · 6 months agoGoogle

I highly recommend Captain Plumber for any of your plumbing needs. He went over and above what was a bit of a challenging job on my mobile home. His quote was very fair, and he stuck to it exactly.

Jan BialasKelowna, BC · 5 months agoGoogle

Nas is amazing at what he does and has now gotten us out of 2 big issues around the house. We recommend his services to anyone and he will always be our first call when we need help.

Steph NutterKelowna, BC · a month agoGoogle

I called Captain Plumber as my sink was blocking up. Nassim came out quickly. He was friendly, efficient and gave me tips to prevent this from happening again in the future. Very happy with the service and very reasonable pricing!

Amanda BoydKelowna, BC · a year agoGoogle

Came over at 3am to help me with a clogged sink. He fixed the problem instantly and even cleaned up the mess in the sink. Incredible, quick and easy. If I ever need a plumber again I will definitely be this company.

Lauryn ThibodeauKelowna, BC · 10 months agoGoogle
Common questions

Frequently asked.

Quick answers to the questions we hear most. Still curious? Call the desk — a real person picks up.

How quickly can you respond to an emergency?

For emergencies we typically arrive within 60 minutes. Our team is available 24/7 including weekends and holidays, with no overtime charges.

Do you provide free estimates?

Yes — free estimates for all planned plumbing work. For emergency service calls there is a diagnostic fee that gets applied toward any work performed.

Are your plumbers licensed and insured?

Absolutely. All our plumbers are fully BC-licensed, insured, and background-checked. We maintain current certifications and stay on top of the latest plumbing codes and technology.

What areas of Kelowna do you serve?

The entire Kelowna area plus West Kelowna, Lake Country, Peachland, Vernon, Penticton, Winfield, and Joe Rich. Unsure if we cover your area? Give us a call.

Do you offer any warranties or guarantees?

We stand behind our work with a 100% satisfaction guarantee. One-year warranty on all labor, plus we pass through manufacturers' warranties on parts and fixtures we install.

How do you charge for your services?

Upfront, transparent pricing before any work begins. For most standard services we use flat-rate pricing rather than hourly, so the price you hear is the price you pay.

Can you handle commercial plumbing needs?

Yes — full commercial plumbing for businesses of any size: restaurants, retail, offices, industrial. We work around your hours to minimize disruption.

What payment methods do you accept?

Cash, cheque, all major credit cards, and e-transfer. For larger projects we can discuss payment plans or financing.

Same-day service

Fix Your Running Toilet Today

Same-day repair across the Okanagan.

Tap to call(778) 721-8000

Licensed · Insured · Red Seal · TSBC #LIC-00214957

CALL NOW · 24/7(778) 721-8000